
Retail Store Leader
Our Store Leaders are vital stakeholders in our business. They are the face of the Asurion store network and drivers of our growth trajectory.
At uBreakiFix by Asurion, we are the go-to destination for tech help, offering solutions for everything from cell phones to laptops. As a Store Leader, you will be a key driver of our growth and success.
Starting Pay:
- $21.51 per hour + uncapped commission + profit sharing
- Average monthly incentive potential: $800, with unlimited earning potential!
As a Store Leader, you'll be responsible for:
· Leading your team to achieve store goals in repair volume, sales, speed, and profit.
· Coaching and motivating your team to meet performance targets and deliver exceptional customer service.
· Ensuring a positive customer experience by solving problems and empowering your team to do the same.
· Maintaining store operations, including inventory management, a clean store environment, and adhering to Asurion’s values.
Key Responsibilities:
- Team Leadership: Inspire, develop, and coach team members to achieve their full potential. Conduct performance reviews and provide feedback.
- Customer Service & Sales: Guide your team in delivering excellent service, solving problems, and offering tailored tech solutions.
- Problem-Solving: Lead by example to address customer issues and help your team work through challenges.
- Store Operations: Oversee repair quality, maintain inventory, and ensure a clean, welcoming space for customers and employees.
- Adaptability: Support all roles in the store, from device repair to customer service.
What You’ll Bring:
· High School Diploma or equivalent (GED)
· 1+ years of leadership experience, including coaching and training
· 2+ years of customer service experience
· Proficiency in Microsoft Office, especially Excel
· Strong communication, organizational, and problem-solving skills
· Flexibility to work weekends, holidays, and varying shifts
· Motivation to meet and exceed performance goals
Perks & Benefits:
· Competitive bi-weekly pay
· Inclusive benefits (health, dental, vision)
· Performance-based incentives
· Cell phone allowance
· Retirement savings plan
· Paid time off & Employee Assistance Program
· Life insurance & Continuing education support
· Opportunities for career advancement
About Asurion:
Asurion is the world’s leading tech care company, providing insurance, repair, replacement, and support for devices, appliances, and connections. With over 700 stores and 300 million customers, we are committed to delivering seamless tech solutions.
Get notified for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job recommendations based on your interests.
Please check your email

Profile recommendations
Similar Jobs
-
Retail Store Leader
Location Peoria, Arizona, United States of America Category Retail Tech Support and Sales Job Type Full time
POSITION OVERVIEW. The Manager, In Store Operations supervises and coordinates activities of Cellphone Repair Technicians. You’ll manage techs across multiple retail locations while ensuring that p...
-
Bilingual Floating Retail Specialist - Sales, Repair & Tech
Location Phoenix, Arizona, United States of America Category Retail Tech Support and Sales Job Type Full time
Bilingual Floating Retail Specialist - Sales, Repair & Tech. SIGN-ON BONUS - $3,000. Starting Pay - $19.42, per hour + maximum incentive potential of up $700/month, based on performance. If you enj...
-
Lead Retail Sales Associate (Electronics Repair)
Location Albuquerque, New Mexico, United States of America Category Retail Tech Support and Sales Job Type Full time
Retail Sales Technician . Albuquerque, NM. 18.16 + unlimited sales bonus potential. If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for yo...
-
Retail Sales Associate (Electronics Repair)
Location Mesa, Arizona, United States of America Category Retail Tech Support and Sales Job Type Full time
Retail Sales Technician . Mesa, AZ. 18.70 + unlimited sales bonus potential. If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you. At u...
-
Flex Technician
Location Albuquerque, New Mexico, United States of America Category Retail Tech Support and Sales Job Type Full time
Flex Tech. Albuquerque, NM. 17.21 + unlimited sales bonus potential. Sign On Bonus - $1,500. Our Flex Tech role has a big-time impact! Our technicians conveniently repair mobile devices & electroni...
Jobseekers Also Viewed
-
Bilingual Floating Retail Specialist - Sales, Repair & Tech
Location Phoenix, Arizona, United States of America Category Retail Tech Support and Sales Job Type Full time
Bilingual Floating Retail Specialist - Sales, Repair & Tech. SIGN-ON BONUS - $3,000. Starting Pay - $19.42, per hour + maximum incentive potential of up $700/month, based on performance. If you enj...
-
Software Engineer 2 - OneService Platform
Location Nashville, Tennessee, United States of America Category Product & Engineering Job Type Full time
ABOUT THE TEAM. The OneService Platform team designs and develops a state-of-the-art serverless frontend platform using microfrontend architecture. Our platform serves as a principal component of A...
-
5G Installation and Inventory Expert
Location San Antonio, Texas, United States of America Category Delivery Tech Support and Sales Job Type Full time
Title: 5G Installation and Inventory Expert. Pay Rate: $19.48 / hr with up to 5% annual bonus. Schedule: Must be willing to work a flexible schedule from 8:00 AM - 7:00 PM daily. Weekend availabili...
-
Part Time Field Sales Representative
Location Raleigh, North Carolina, United States of America Category Delivery Tech Support and Sales Job Type Part time
Part Time Field Sales Representative. Location: Raleigh, NC. Pay Rate: $23.00/hour base pay + mileage reimbursement + phone stipend + sales commission. Part-Time Schedule: 5 evenings/week – Hours: ...
-
Part Time Field Sales Representative
Location San Antonio, Texas, United States of America Category Delivery Tech Support and Sales Job Type Part time
Part Time Field Sales Representative. Location: San Antonio, TX. Pay Rate: $22.05+ mileage reimbursement + phone stipend + sales commission. Part-Time Schedule: 5 evenings/week – Hours: 4:05pm to 9...