3rd Shift Operations Supervisor

Location Smyrna, Tennessee, United States of America Category Supply Chain Job Type Full time
Apply Now
JOB DESCRIPTION
The Technology Logistics Center (TLC) Supply Chain Operations Supervisor is responsible for organizing and directing the daily activities of the TLC Operation in Smyrna, TN. The main responsibility of a Supply Chain Supervisor is to manage, develop and guide operational employees to ensure their ability to provide outstanding results and execute tasks effectively. Supervisors will also be accountable for ensuring employees are meeting quality/safety standards as they relate to the operational work standards and calculating performance metrics.

Primary Responsibilities:

• Evaluate Staffing Levels to ensure that safety, quality and production plans are met
• Mentors, coaches, and trains repair technicians with existing and new procedures as they are implemented.
• Ensures that all repairs meet or exceed repair standards.
• Supervise a team of technicians that inspect, triage and test defective wireless electronics.
• Ensure training is complete for new and existing employees to process updates and changes
• Review and Evaluate teams daily to ensure processes and accountability measures are in place
• Conduct monthly 1x1 discussions/performance reviews with employees to ensure they understand current and future targets
• Collaborate with your team and peers on continuous improvement activities and efforts across the department and ensure that continuous improvement is being conducted.
• Exposure/Experience with Lean Concepts (PDCA, Kaizen, Point Kaizen, MDI and Root Cause Analysis)
• Review Operational Work Instructions to make sure that your department is compliant
• Lead daily team meetings to provide information about daily targets, process and procedure updates, company news and any additional information that is pertinent for employees to complete their job
• Meet or Exceed inventory accuracy metrics for your department
• Promote and Adhere to Asurion Core Values daily for self and team
• Promote and Adhere to the Employee Handbook daily for self and team
• Compile reports regarding your department’s activities to ensure that your daily plan matches what is needed
• Ensure daily targets to internal and external customers are met daily
• Ensure request from Global/Local HR request are completed on time (compliance courses, workday and etc)
• Ensure Payroll systems are accurate and updated daily
• Ensure internal departmental databases are updated daily
• Perform other duties/projects as assigned by Asurion Leaders
• Ensure Employee Handbook and Site-Specific Policies are enforced and accountability held for self and team
• Any other duties assigned by Leadership based on business needs/customer risk

Qualifications/Skills/Knowledge:

• 4-year degree or equivalent leadership experience
• Experience with Warehouse Management Systems
• Warehouse/Manufacturing Experience
• Demonstrate the ability to understand and apply problem solving techniques in day-to-day activities
• High energy level, detail oriented, exhibit a sense of urgency and initiative to perform in a fast-paced environment
• Strong communication and presentation skills
• Must be able to work with a well diverse teams
• Computer skills in Microsoft Office Suite (ex. Excel, PowerPoint)
• Must be able to multi-task within a fast-paced environment
• Respect core values of Asurion and comply with the Company's policies and procedures

Location:
• 1850 Midway Lane, Smyrna, TN 37167
Shift:
• Shift 3 – Friday – Sunday (530am – 600pm)
• Overtime as required


Physical Demands:
• Bending, sitting, lifting, and standing based on the need of the business. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.

Work Environment:
• Specific vision abilities that may be required by this job including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Vocal communications is required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients
• Hearing is required to perceive information at normal spoken word levels and in environment with loud machinery
• Exposure to heat, cold, dust, noise, chemicals, and such matters as demands for overtime or shift work
• Exposure to various materials including cardboard, various metals and plastics
• Exposure to moving equipment and objects in the immediate work area such as automated machinery, fulfillment line, heavily laden carts, and forklifts
• Exposure to tools or material with sharp edges which may involve the risk of injury

The Technology Logistics Center (TLC) Supply Chain Operations Supervisor is responsible for organizing and directing the daily activities of the TLC Operation in Smyrna, TN.  The main responsibility of a Supply Chain Supervisor is to manage, develop and guide operational employees to ensure their ability to provide outstanding results and execute tasks effectively.  Supervisors will also be accountable for ensuring employees are meeting quality/safety standards as they relate to the operational work standards and calculating performance metrics.

Primary Responsibilities:

  • Evaluate Staffing Levels to ensure that safety, quality and production plans are met
  • Mentors, coaches, and trains repair technicians with existing and new procedures as they are implemented.
  • Ensures that all repairs meet or exceed repair standards.
  • Supervise a team of technicians that inspect, triage and test defective wireless electronics.
  • Ensure training is complete for new and existing employees to process updates and changes
  • Review and Evaluate teams daily to ensure processes and accountability measures are in place
  • Conduct monthly 1x1 discussions/performance reviews with employees to ensure they understand current and future targets
  • Collaborate with your team and peers on continuous improvement activities and efforts across the department and ensure that continuous improvement is being conducted.
  • Exposure/Experience with Lean Concepts (PDCA, Kaizen, Point Kaizen, MDI and Root Cause Analysis)
  • Review Operational Work Instructions to make sure that your department is compliant
  • Lead daily team meetings to provide information about daily targets, process and procedure updates, company news and any additional information that is pertinent for employees to complete their job
  • Meet or Exceed inventory accuracy metrics for your department
  • Promote and Adhere to Asurion Core Values daily for self and team
  • Promote and Adhere to the Employee Handbook daily for self and team
  • Compile reports regarding your department’s activities to ensure that your daily plan matches what is needed
  • Ensure daily targets to internal and external customers are met daily
  • Ensure request from Global/Local HR request are completed on time (compliance courses, workday and etc)
  • Ensure Payroll systems are accurate and updated daily
  • Ensure internal departmental databases are updated daily
  • Perform other duties/projects as assigned by Asurion Leaders
  • Ensure Employee Handbook and Site-Specific Policies are enforced and accountability held for self and team
  • Any other duties assigned by Leadership based on business needs/customer risk

Qualifications/Skills/Knowledge:

  • 4-year degree or equivalent leadership experience
  • Experience with Warehouse Management Systems
  • Warehouse/Manufacturing Experience
  • Demonstrate the ability to understand and apply problem solving techniques in day-to-day activities
  • High energy level, detail oriented, exhibit a sense of urgency and initiative to perform in a fast-paced environment
  • Strong communication and presentation skills
  • Must be able to work with a well diverse teams
  • Computer skills in Microsoft Office Suite (ex. Excel, PowerPoint)
  • Must be able to multi-task within a fast-paced environment
  • Respect core values of Asurion and comply with the Company's policies and procedures

      Location:

  • 1850 Midway Lane, Smyrna, TN 37167

Shift:

  • Shift 3 – Friday – Sunday (530am – 600pm)
  • Overtime as required

     Physical Demands:

  • Bending, sitting, lifting, and standing based on the need of the business. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.

     Work Environment:

  • Specific vision abilities that may be required by this job including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
  • Vocal communications is required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients
  • Hearing is required to perceive information at normal spoken word levels and in environment with loud machinery
  • Exposure to heat, cold, dust, noise, chemicals, and such matters as demands for overtime or shift work
  • Exposure to various materials including cardboard, various metals and plastics
  • Exposure to moving equipment and objects in the immediate work area such as automated machinery, fulfillment line, heavily laden carts, and forklifts
  • Exposure to tools or material with sharp edges which may involve the risk of injury
Apply Now

Get notified for similar jobs

Sign up to receive job alerts

Success! Successfully subscribed for similar jobs ok Failure! You have already subscribed for this job ok Failure! Failed to subscribed for similar jobs ok

Get tailored job recommendations based on your interests.

Similar Jobs

  • 2nd Shift Operations Supervisor

    Location Smyrna, Tennessee, United States of America Category Supply Chain Job Type Full time

    The Technology Logistics Center (TLC) Supply Chain Operations Supervisor is responsible for organizing and directing the daily activities of the TLC Operation in Smyrna, TN. The main responsibility...

  • 1st Shift Operations Supervisor

    Location Smyrna, Tennessee, United States of America Category Supply Chain Job Type Full time

    POSITION OVERVIEW. The Technology Logistics Center (TLC) Supervisor is responsible for organizing and directing the daily activities of the TLC Operation. The main responsibility of a TLC Superviso...

  • 2nd Shift Senior Maintenance Technician

    Location Smyrna, Tennessee, United States of America Category Supply Chain Job Type Full time

    Summary: The responsibilities of the Maintenance Technician will be distributed broadly across several functional areas supported by Engineering. Primary responsibilities will include maintenance,...

No recommendations found

Jobseekers Also Viewed

  • 2nd Shift Operations Supervisor

    Location Smyrna, Tennessee, United States of America Category Supply Chain Job Type Full time

    The Technology Logistics Center (TLC) Supply Chain Operations Supervisor is responsible for organizing and directing the daily activities of the TLC Operation in Smyrna, TN. The main responsibility...

  • 1st Shift Operations Supervisor

    Location Smyrna, Tennessee, United States of America Category Supply Chain Job Type Full time

    POSITION OVERVIEW. The Technology Logistics Center (TLC) Supervisor is responsible for organizing and directing the daily activities of the TLC Operation. The main responsibility of a TLC Superviso...

  • 2nd Shift Senior Maintenance Technician

    Location Smyrna, Tennessee, United States of America Category Supply Chain Job Type Full time

    Summary: The responsibilities of the Maintenance Technician will be distributed broadly across several functional areas supported by Engineering. Primary responsibilities will include maintenance,...

  • Part-Time Retail Sales Technician

    Location Pittsburgh, Pennsylvania, United States of America Category Retail Tech Support and Sales Job Type Part time

    Part-Time Retail Sales Technician. Pittsburg, PA (Monroeville). $17.00 + unlimited sales bonus potential. Our Part-Time Retail Sales Technician role has big-time impact! If you enjoy helping people...

  • Director, Supply Chain Automation Engineering

    Location Smyrna, Tennessee, United States of America Category Supply Chain Job Type Full time

    Overview. The Director, Automation Engineering is responsible for development and execution of key automation solutions at Asurion’s Technical Logistic Center and associated locations. This role en...

No recommendations found