Leadership Principles

Every person’s work matters — and whether they are a people leader or not, everyone’s work requires leadership. Our leadership principles not only define what leadership looks like at Asurion, they emphasize that how we work matters just as much as the work we do.

We know our customers and use excellence in execution to act with their best interests in mind, achieving success through trust-based relationships with our client partners and teammates.
We seek the best teammates and endeavor to bring out their best through empowerment, diversity, humility, open feedback, active coaching and courage through everyday leadership.
We act like owners, with a sense of urgency and willingness to roll up our sleeves, taking accountability to drive sustained results.
We make decisions based on collaboration, with open, honest debate, using the best data available and knowing the best insights can come from anyone. Once a decision is made, we are all responsible for the outcome.
We are driven by divine discontent and an entrepreneurial spirit, innovating rapidly and solving big problems for our customers.

Leadership Matters

At Asurion, we recognize that leadership and development are essential to career growth. We’re committed to investing in opportunities to support our team members’ journeys and in providing them with the tools they need to be great in their roles. 

Examples of leadership tools at Asurion:

  • Career development framework and training
  • Quarterly conversations between leaders and team members
  • Coaching and mentorship resources
  • Leadership development programs
  • Employee-led resource groups

About our mentorship program
Our enterprise-wide mentorship program connects Asurion employees through 1:1 connections and mentorship circles. This program helps individuals grow personally and professionally and has had participation from team members in all of Asurion’s global regions.