Simplr, an Asurion company, offers companies a human-first, machine-enabled customer experience solution. Simplr is spearheading the NOW CX movement in response to the inefficiencies of the legacy contact center model. It’s a whole new way of thinking about customer service; its purpose, its delivery, and the technology involved.
Founded in 2017, Simplr is growing rapidly. Brands like YETI, Princess Polly, The North Face, Allbirds (and many more!) are already partnering with Simplr to scale customer support, generate more revenue, and make their customers feel terrific.
Much like CX itself, Simplr is a people-first company. Empathy drives the way our team thinks about one another, our Specialists, our clients, and, ultimately, their customers.
More about Simplr: Offering a combination of a uniquely talented, flexible, and scalable staffing pool, AI-based technology, and actionable intelligence, Simplr allows companies to immediately expand their customer service capacity and engage customers with speed, empathy, and precision.
With Simplr’s NOW CX solution, premium brands are eradicating customer neglect, turning browsers into buyers, and turning customers into fans. Simplr is funded by Asurion, which continues to support its growth.