Asurion has just opened a brand new tech and customer support center in the Salitre area of Bogota. We are a global tech care company with over 350 million customers across the globe! We partner with the top wireless and retail brands to provide protection and support services – keeping our customers’ tech up and running and connected. We pride ourselves on our customer care and are only a call, click, or chat away. Asurion has more than 22,000 employees worldwide and has operations throughout Latin America including Mexico, Peru, Chile, Brazil, and Ecuador; and, currently employs more than 300 people across the region. We pride ourselves on our commitment to diversity, equity, and inclusion and strive to provide a warm, welcoming, and supportive work environment for our employees.
We are creating more than 1,500 local, full-time (non-BPO) jobs throughout 2021 and into 2022 for technical support, customer care, and sales representatives supporting our North American customers, with additional human resources, operations, training and support positions, all of which will be 100% bilingual (Spanish + English). This robust hiring is part of a global push to accommodate Asurion’s continued growth in the tech services industry. Positions are hired directly (Asurion employees from day 1) at competitive base salaries with incentives based on performance, paid training, and opportunities for advancement.
We are currently offering a $4.000.000 peso sign-on bonus for select roles with salaries starting at $2.600.000 for customer support and $3.000.000 for Soluto Technical support. All roles will be on-site, no remote options are offered at this time.
All employees will work on-site starting in late 2021, with safety and social distancing guidelines and protocols in place in accordance with the recommendations of the World Health Organization, the Colombian Ministry of Health and Social Protection, as well as the U.S. Centers for Disease Control and the Department of Health.