Customer Solutions

Saving the day for over 305 million customers

Are you service-minded, patient, friendly and tech oriented? As part of the Customer Solutions team, you may be processing a claim for a stolen phone or tackling a technical issue with a customer’s device. Based across North America, our Customer Service Representatives and Soluto Technicians are our frontline heroes solving our customers’ issues.

“Everyone is working together to spark innovative ideas to make customers’ lives happier with their technology.”

-Chris, Soluto Tech

The perfect Customer Solutions candidate is…

Premier Customer Service Mindset.

Does helping others make you happy?

Professional.

Do you like working in a flexible environment and bringing your best to the team?

Technical Curiosity.

Are you a teacher of technology and live a tech “embedded life”?

Critical Thinker.

Can you handle several tasks at once, bring an issue to resolution and like to think outside the box?

Employees Love Working on the Customer Solutions Team Because…

Opportunities to learn many new skills.

Career advancement opportunities.

Compensation package

Support and encouragement

Sense of fulfillment

Diverse culture

Watch the Customer Solutions Team in Action

Who is a Soluto Technician?

Premier Prospective