If you love tech, have a knack for customer service and sales - we have the perfect job for you.
Join a team who has their tech together.
For over 25 years, Asurion has repaired the devices people rely on most—from smartphones to game consoles. In 2019, uBreakiFix joined the Asurion family with a shared mission to make customers’ lives easier through technology. And the rest is history.
Asurion Techs assist customers at the store by guiding them through the repair process, providing repair timelines, aiding with insurance claims, and managing front-of-house duties.
Solve
You are a forward-thinking tech expert. Whether it's a malfunctioning phone, laptop, or game console, our aim is to repair our customers' devices. And don't worry, we offer high-quality training to boost your confidence and ensure your success.
Sell
Our technicians have a deep understanding of the products and services Asurion offers. They are required to inform customers about our Home+ protection program and to promote other products and accessories we have available.
What do you need to get started?
Must be 18 years old or older and adhere to onboarding requirements
Must have a passion for technology and solving problems
Customer service oriented and interested in learning sales
Innate ability to multitask while prioritizing customer service
7 day work availability
Real-life employees. Real-life experiences.
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Have we piqued your interest? Submit your application today.
You take care of tech. We take care of you.
Perks & benefits available to ubreakifix employees:
Pay & commisson
We believe in rewarding hard work and expertise. Join our team of skilled technicians and enjoy competitive pay coupled with generous commission opportunities. Here, your passion for technology doesn't just help customers—it also boosts your earnings.
Health & wellness
We care about your well-being. From medical, dental, and vision to a 401(k) with company match—we've got you and yours in mind. We're here to make sure you can be your best self—today and every day.
Paid training
Starting on day one, Asurion techs are provided with top-tier training. Training is paid, and once complete, techs are equipped with numerous certifications to propel them in their careers moving forward.
Work/life balance
Need a break? Go ahead, take it! We trust you to balance your work and personal time in the way that makes the most sense to you. Employees accrue 2 weeks paid-time-off in year one, working full-time.
Opportunity to grow
Every year, we sit down and talk about how things have been going. What's working? What's not? It's a moment to reflect and look ahead. The best part? These reviews often lead to pay increases.
Wherever you are, we are too.
You don't have to go far to find a ubreakifix store. We're hiring nationwide so finding the perfect place to kickstart your Asurion career is closer than you may think.
First things first, submit your application to become an Asurion Tech. We will review your application within 48 business hours and reach out.
Interview
A recruiter will reach out to schedule a time that works with your calendar. If needed, you might be required to have a Zoom meeting with the district manager.
Offer & Onboarding
If chosen for the position, you will receive your offer letter. Once accepted, onboarding begins within 24 hours.
Training
After you are cleared to start, you will receive a welcome call and email from your leader to walk you through first-day details. After that, our training team will send your training schedule.
Not ready to apply today? Thats ok.
Making a career move is a big decision. And the timing has to be right. If now is not the right time for you, don't panic. Join our talent community and be the first to know about relevant opportunities.
