Retail Store Lead
Our Store Leaders are vital stakeholders in our business. They are the face of the Asurion store network and drivers of our growth trajectory.
At uBreakiFix by Asurion, we are the go-to destination for tech help, offering solutions for everything from cell phones to laptops. As a Store Leader, you will be a key driver of our growth and success.
Starting Pay:
$22.50 per hour + uncapped commission + profit sharing
Average monthly incentive potential: $800, with unlimited earning potential!
As a Store Leader, you'll be responsible for:
Leading your team to achieve store goals in repair volume, sales, speed, and profit.
Coaching and motivating your team to meet performance targets and deliver exceptional customer service.
Ensuring a positive customer experience by solving problems and empowering your team to do the same.
Maintaining store operations, including inventory management, a clean store environment, and adhering to Asurion’s values.
Key Responsibilities:
Team Leadership: Inspire, develop, and coach team members to achieve their full potential. Conduct performance reviews and provide feedback.
Customer Service & Sales: Guide your team in delivering excellent service, solving problems, and offering tailored tech solutions.
Problem-Solving: Lead by example to address customer issues and help your team work through challenges.
Store Operations: Oversee repair quality, maintain inventory, and ensure a clean, welcoming space for customers and employees.
Adaptability: Support all roles in the store, from device repair to customer service.
What You’ll Bring:
High School Diploma or equivalent (GED)
1+ years of leadership experience, including coaching and training
2+ years of customer service experience
Proficiency in Microsoft Office, especially Excel
Strong communication, organizational, and problem-solving skills
Flexibility to work weekends, holidays, and varying shifts
Motivation to meet and exceed performance goals
Perks & Benefits:
Competitive bi-weekly pay
Inclusive benefits (health, dental, vision)
Performance-based incentives
Cell phone allowance
Retirement savings plan
Paid time off & Employee Assistance Program
Life insurance & Continuing education support
Opportunities for career advancement
About Asurion:
Asurion is the world’s leading tech care company, providing insurance, repair, replacement, and support for devices, appliances, and connections. With over 700 stores and 300 million customers, we are committed to delivering seamless tech solutions.
Get notified for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job recommendations based on your interests.
Please check your email
Profile recommendations
Similar Jobs
Jobseekers Also Viewed
-
Acyan) SCM - Operation, Manager/ Sr. Associate
Location Tokyo, Tokyo, Japan Category Supply Chain Job Id ASU0006230 Job Type Full time
【会社概要】. アシュリオンは人と最新のテクノロジーを繋げ、人の生活をより快適なものにしたいという思いを持った企業です。. 日本事業は携帯端末ユーザーに独自の補償プログラムとカスタマーサービスを提供し、どんな機種を利用していても、電話一本、画面のクリックを一つさえすれば、翌日にスマホの交換、データの移管等、簡単な事から専門性の高い事までスムーズに解決まで導きます。. 株式会社アサイアンは、こ...
-
Full Time Field Sales Representative
Location El Paso, Texas, United States of America Category Delivery Tech Support and Sales Job Id ASU0015609 Job Type Full time
Full Time Field Sales Representative. Location: El Paso, TX 79903. $18. 05/hour + mileage reimbursement + phone stipend + sales commission. Full-Time Schedule: 5 evenings/week – Hours: 12:05pm to 9:00...
-
Part Time Field Sales Representative
Location West Sacramento, California, United States of America Category Delivery Tech Support and Sales Job Id ASU0015614 Job Type Part time
Part Time Field Sales Representative. Location: Sacramento, CA. $22. 90 hourly + mileage reimbursement + phone stipend + sales commission. Part-Time Schedule: 5 evenings/week – Hours: 4:05pm to 9:00pm...
-
Part Time Field Sales Representative
Location Austin, Texas, United States of America Category Delivery Tech Support and Sales Job Id ASU0015607 Job Type Part time
Part Time Field Sales Representative. Location: Austin, TX 78754. $23. 00/hr. + mileage reimbursement + phone stipend + sales commission. Part-Time Schedule: 5 evenings/week – Hours: 4:05pm to 9:00pm...
-
Full-Time Field Sales Representative
Location Buena Park, California, United States of America Category Delivery Tech Support and Sales Job Id ASU0015580 Job Type Full time
Full-Time Field Sales Representative. Location: Long Beach, CA. $23. 85 hourly + mileage reimbursement + phone stipend + sales commission. Full-Time Schedule: 5 evenings/week – Hours: 12:05pm to 9:00p...