
Sr. Instructional Designer
ESSENTIAL JOB SKILLS/DUTIES:
- Design and develop training course material (instructor-led, computer-based, job aides, lesson plans, & assessments) using instructional design techniques in conjunction with adult learning theory.
- Align learning objectives with business goals while ensuring quality and accuracy of materials.
- Outline, storyboard, script, and clearly communicate design ideas and next steps during all parts of the design & development process.
- Use data-driven insights to assess the state of training content to drive improvements in learning effectiveness and creativity.
- Collaborate with stakeholders and subject matter experts to determine training strategies and bridge knowledge, skills, or behavior gaps for learners.
- Work collaboratively to determine the best method for delivery.
- Actively engage in project management by creating effective project plans, managing individual and team projects, and adjusting plans as required.
- Utilize project management tools like Asana to establish, monitor, and track project progress, tasks, and timelines.
- Review ID-submitted work to ensure it aligns with the established instructional design standards.
- Provide positive and constructive feedback to team members and partners to support their professional growth.
- Mentor team members to help them address skill gaps and enhance their instructional design capabilities.
- Adhere to internal standards, policies, and procedures.
- Perform other duties as assigned.
SKILLS:
Technical skills:
- Strong project management skills, including the ability to meet tight deadlines, manage multiple projects, and prioritize tasks effectively.
- Exceptional written and oral communication skills.
- Expertise in adult learning and instructional design for various formats, including instructor-led, eLearning, mobile, and performance support.
- Proficient in creating engaging learning experiences that emphasize the importance of the content and sustain learner attention.
- Strong collaboration skills, working with a broad range of stakeholders and internal partners to create innovative solutions, give and receive feedback, and creatively solve problems.
- Superior organizational, communication, and project management skills with the ability to meet tight deadlines, manage multiple projects, and prioritize tasks.
- Experience using software such as Microsoft Office, Articulate Suite, Adobe Creative Cloud, etc.
Soft/Leadership skills:
- Active listener with strong professional communication.
- Good analytical skills and the ability to identify root causes and implement effective solutions.
- Time management and ability to take direction from leaders.
- Team player who can also work independently.
- Basic understanding of the products and services offered.
- Adaptable to change and can manage shifting work priorities.
- Contributes to the team and seeks ways to advance work through relationships.
- Receptive to both giving and receiving construct feedback to peers with the intent to improve and enrich relationships.
- Inspires peers through engagement and team support.
- Accountable for own performance and supports the efforts of the team with a customer-first mindset.
EDUCATION AND EXPERIENCE:
Required Education and Experience
- Bachelor's Degree OR equivalent combination of education and experience.
- At least five (5) years of experience in curriculum and instructional design.
- Proficient with project or program management.
Preferred Education and Experience
- At least five (5) years of experience applying instructional design and adult learning methodologies to web-based training and instructional materials.
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