Get to know our Gulch Customer Support Team.

Our Gulch Hub Customer Support & Sales team is a team of elite sales support experts who illustrate our top-tier offerings to our clients. Based in our Gulch Hub headquarters, you're at the center of all the action. With first hand access to our employee resource groups, company functions, and so much more - being a part of this team is the perfect start to growing your career at Asurion.  

We're hiring full-time Customer
Support & Sales Representatives, now!
Are you a tech-forward, customer-centric problem solver ready to start building your career? We have the job for you. We are actively hiring Customer Support & Sales Representatives to grow our very first, in-house tech support teams here in Nashville, TN. Scroll down to see how you can submit your application. 
What do Customer Support & Sales Representatives at Asurion do?
  • Provide over the phone technical support (e.g. device setup, smart home troubleshooting)
  • Maintain high level of professionalism when working through struggles with customers
  • Navigate multiple troubleshooting platforms in an agile manner
  • Speak comfortably and confidently to the features and capabilities of the products we sell
  • Meet customer service levels and sales goals
Perks of working at our Gulch Hub

Free Parking

Free, 24/7 parking in our covered garage - yes, that includes weekends!

Fitness Center

At a discounted employee rate, the ultimate gym membership is at your finger tips. 

Food hall 

Everything from Frothy Monkey, cafes on multiple floors, to a 5-station cafeteria. 

And more

Dry cleaning & massage services at cost, and on-site meditation rooms. 

What do you need to get started?
Previous expereince delivering technical customer support for multiple devices and product
Must have clear consise written and verbal communication skills
Demonstrated ability to mange time efficiently and multi-task
Collabroative and ability to work well in group settings
Must have high energy and a passion for technology

You take care of tech. We take care of you. 
There are many reasons why you should become a Customer Support & Sales Representative, but here are the most important ones:
  • Competitive base pay
  • Annual bonus potential & monthly sales incentives
  • Health, dental, and vision insurance programs
  • Choice insurance plans, customizable and affordable
  • 401(k) with company match and other savings plans
  • Exciting opportunities for growth and engagement
  • Learning opportunities with tuition reimbursement
Not ready to apply just yet? Thats ok.
Making a career move is a big decision. And the timing has to be right. If not is not the right time for you, don't panic. Join our talent community and be the first to know about relevant opportunities.