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Featured Teams

We foster a culture where our team members are encouraged daily to make a difference – for our clients, customers and themselves. Our dynamic and rewarding environment ensures that every team member has the opportunity to reach their full potential.

Customer Service

Saving the day for over 280 million customers

Are you service-minded, patient and friendly? Are you interested in starting your career with paid training that sets you up for success and puts you a winning career path?

As part of the customer service team, you may be processing a claim for a stolen phone or tackling a technical issue with a customer’s television service. Based across North America, our customer service representatives are our frontline heroes and are truly what makes our customer service award-winning.

Four time zones. Two countries. One team.

  • Houston, TX
  • Moncton, Canada
  • Montreal, Canada
  • Nashville, TN
  • Russellville, AR

Don’t see a location near you? We have work-from-home opportunities in customer service in most states.

See Customer Service Jobs

Premier Support

Human support in a digital world

Are you always helping your friends and family troubleshoot technology? Do you enjoy having access to the latest devices? Premier Support team members provide technical support for our customers across all devices via phone, chat and email. Our technicians are encouraged and empowered to delight customers until issues are completely resolved – from start to finish – every time, no matter how long it takes.

All Premier Support technicians graduate from Premier Support University. Through a combination of classroom and hands-on training in Asurion’s in-house innovation lab, technicians receive the education they need to support all devices, platforms and customer use cases. So whether customers need troubleshooting help with a specific operating system or connecting devices to their digital home ecosystem, our team ensures customers get the most out of their device and all the technology they connect to it.

See Premier Support Jobs
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Technology

Build the tech that keeps tech working

Would you like the chance to build large-scale, global platforms that touch the lives of over 200 million customers? How about spending your days creating innovative solutions to make our customers’ personal technology function at its best?

Our Technology team is doing both these things and much more. They are building apps that come preloaded on mobile phones with the top wireless carriers. They are developing customized systems that touch more than 18,000 customers per day in the US alone, and collaborating on cutting-edge big data platforms that provide analytics and insights that drive our business objectives. And they’re doing it from all over the world with our major offices in Nashville, Northern Virginia, Silicon Valley, Israel, and the Philippines.

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Innovation

At Asurion, you will have a chance to build a system that supports each customer’s technology ecosystem and make sure their digital life stays up and running.

You can collaborate with your team and flex your technical muscles by participating in our Hackathons or work on programs that touch all kinds of new technology including wearables, tablets, and mobile devices.

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Scale and Size

Our apps and platforms are used by millions of customers all over the globe in Singapore, Korea, Japan, Australia, France, Israel, the United Kingdom and more.

Our back-end team not only provides essential technology support to our team members, but also develops, builds and manages a system used daily by 12,000 frontline agents.

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Software and Platforms

Within our team, you’ll find a collection of skill sets in Mobile app development, Java, .Net, Tibco, Pega, Oracle, Hadoop, Cassandra, Cloud hosting/automation, ERP packages, and more.

Our development team is focused on agile principles using a continuous delivery model that increases our ability to deliver products to our partners faster and with higher quality.

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Explore other career opportunities at Asurion

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Corporate

As an industry leading and rapidly growing international company, we have many opportunities for exceptionally talented people to make an impact. We have positions in Marketing, Product Development, Sales, Finance, Human Resources, Operations and more.

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Supply Chain

Our best-in-class Supply Chain team delivers on our replace-and-repair promise. We have roles for professionals with experience in Fulfillment, Distribution, Lean Management and more.

See Supply Chain Jobs

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